Contact Us

64th Street and Fifth Avenue
New York, New York 10021


We are currently experiencing extremely high call volume to Member Services. Please expect some extended wait times. Thank you for your patience and understanding.

Find answers for commonly asked questions and important visitor information at these links:

Please use the form below for email correspondence. Your message will be reviewed by the appropriate department and we will make every effort to respond within 5 business days, however, response times can be affected due to the high volume of emails we receive each day.

If you already have reservation, tell us your Order Number to reduce wait time for assistance.

If your inquiry is regarding TIMED TICKET RESERVATIONS, please select TOPIC “Tickets” and add your preferred/requested visit date. Due to capacity limitations, we cannot guarantee your requested date will be available, but we will make every effort to assist with schedule options. We are experiencing a high volume of correspondence – PLEASE plan at least 2 weeks in advance of your requested visit date to allow for ticket requests to be processed.

Please use the form above for email correspondence.
Or to contact specific departments directly:

General Information (212) 439-6500
Membership (718) 220-5112
Tickets & Reservations (800) 433-4149
Group Sales (800) 433-4149
Education Dept. (800) 433-4149
Development/Contributions (718) 741-1654
Private & Corporate Events (718) 741-3836
Children’s Birthday (800) 433-4149
Wildlife Theater Programs (800) 433-4149


(No ticket or guest visit assistance available)

Mary Dixon at or (347) 840-1242

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