Central Park Zoo Birthday Party FAQs

Party Planning


When are parties offered?

The Central Park Zoo Birthday Party package is offered Saturdays and Sundays, 11:00am-12:30pm and 2:30-4:00pm.


When should we book our party?

We highly encourage booking 2 to 3 months in advance. Parties need to be booked at least a month in advance in order to arrange animal experiences.


Do you require a deposit?

Yes, a $120 non-refundable deposit is required at time of booking to secure the party date and time. The balance must be paid in full at least one month prior to the big day. If you book the party within a month of the date, the full amount will be due at time of booking.


Is there a private party room?

Yes, however this is a combination indoor and outdoor birthday experience. The decorated indoor party space will be utilized for the welcome activities and animal demonstrations, and the rest of the party will be out in the Zoo. Other decorations are not permitted.


Can we store belongings in the classroom while we visit the exhibits?

During the party time, belongings can be stored in our indoor space. However, once the party has concluded, all belongings must be removed. No items may be left in the party space as we will either be setting up for our next party or closing up the party room.


Can we bring balloons, sports equipment or a piñata?

No. Absolutely no balloons, sports equipment, or piñatas on zoo premises due to safety concerns for our animals and guests.


Can I choose which animals come to the party?

Our animal collection is subject to availability and there is no guarantee of a specific animal.


Do you offer birthdays for adults?

No, our birthday parties are designed for children ages 3-12. For a private family experience, please contact our registrar team who can provide you with those options.


Do you allow food/cake?

We are currently not allowing food or drink during our parties. You may bring individual treats or snacks for party guests to take with them at the conclusion of the party. Guests may utilize the public picnic tables on a first come first serve basis; tables may not be reserved in advance.


Do you offer any add-ons?

Yes. Our Make It Roar Add-Ons includes Additional Guests (21 to 30 people, including the birthday family members) - $200 Additional 30 minutes (only available to add at the end of the party) - $400


Can I bring in an external vendor?

No. External vendors are not currently permitted at Central Park Zoo Birthday Parties.


Party Policies


What is the cancellation policy?

There is no refund for cancellations made less than 4 weeks prior to the program date. All cancellations must be submitted in writing to cpzeducation@wcs.org. Phone cancellations will not be accepted. The $120 deposit is non-refundable.


Can I change the date of the party after I send the deposit?

Should you wish to reschedule the date, please note that we require a minimum of 60 days notice to book a new event date and charge a $100 service fee. Requests for changes to the registration cannot be made less than 4 weeks prior to the scheduled date of the party. Your deposit will transfer, and event dates are subject to availability.


Can I cancel a party due to inclement weather conditions?

Parties are held rain, snow, or shine. Please encourage guests to dress appropriately for a day at the zoo. If, due to a snow storm (3 or more inches of snow), hurricane, fire or flood 48 hours before your event, you feel you need to reschedule your party, the Central Park Zoo reserves the right to withhold your deposit. In the event that the Zoo is officially closed, we will reschedule your party for a later date with no fee incurred.


Guest Guidelines


Does the birthday party family count towards the total number?

Yes. The guest count must include all children 1+ and all adults in attendance at the party inclusive of the immediate birthday family.


What ages count toward the total number of guests?

Children ages 1 and older count toward your group total.


How many adults must be present during the party?

For children ages 1-3, one adult is required to accompany each child (1:1 ratio) For children ages 4-12, one adult is required to accompany every 10 children (1:10 ratio)


Can I add guests for an additional fee per person if I go over the package size?

No. The maximum number of guests allowed in the party is 20. If you would like to add-on between 1 and 10 additional guests, the add-on charge is a flat $200 fee.


What if I have additional guests the day of the party?

For accompanying guests that will not be in attendance at the party but wish to walk around the Zoo while the party takes place, admission tickets can be purchased at the Zoo entrance on the day of the party or in advance on the Central Park Zoo website.


Arrival


Where can our guests park?

We are located near the southeast corner of Central Park, and are easily accessible by mass transit. The Central Park Zoo does not offer parking. Additional direction information may be found on the Zoo’s website.


What should guests do upon arrival?

Our education and admissions staff will be available to greet attendees at the Zoo entrance. Attendees will be escorted to our party space.


What should guests do upon arrival?

Our education and admissions staff will be available to greet attendees at the Zoo entrance. Attendees will be escorted to our party space.


Can we have more time if our guests arrive late?

No. Due to a very full schedule, parties may not be extended for late arriving guests beyond the scheduled end time.


When do party guests enjoy Central Park Zoo’s exhibits and attractions?

Our birthday parties include fun time spent out in the Zoo where we will see many of the Zoo’s animals. Following your party, guests are welcome to continue enjoying the Zoo and Tisch Children’s Zoo.


What if I still have questions?

Please contact the Central Park Zoo Education Department at cpzeducation@wcs.org or 800.433.4149, Monday through Friday from 9:00am-5:00pm.


Please visit the Central Park Zoo Know Before You Go page to review park policies related to COVID-19.



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